FPM wins gold award for EHR user satisfaction survey
Family Practice Management (FPM) has been recognized for excellent content by the American Society of Healthcare Publication Editors (ASHPE).
ASHPE awarded FPM the Gold Award: Best Original Research for the article "The 2012 EHR User Satisfaction Survey: Responses From 3,088 Family Physicians." In the article, authors Robert L. Edsall, former FPM editor-in-chief, and Kenneth G. Adler, MD, MMM, FPM medical editor, described the performance of 31 commonly used electronic health record (EHR) systems across 19 dimensions of user satisfaction, such as vendor support, ease of learning, and the EHR's effect on productivity.
The article included the following findings:
• A majority of respondents (75 percent) said they considered themselves average or above average but not expert users of their EHR system,
• Thirty-eight percent said they are highly satisfied with their EHR system,
• Less than 20 percent said their EHR system helps them be more productive,
• Fifteen percent said they have switched EHR systems at least once because of unhappiness with a prior system,
• The EHR systems most commonly reported by physicians in small practices tended to rank highest in user satisfaction, perhaps because physicians in small practices are more involved in the selection process.
FPM has conducted the EHR user-satisfaction survey four times in the past eight years.
ASHPE's annual awards competition recognizes editorial excellence and achievement in the field of health care publishing.
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